Is Stc Good for Small Businesses? (2026)

Many reviewers express dissatisfaction with STC's internet service, citing slow speeds, inconsistent connectivity, and frequent outages. Several reviewers specifically mention poor 5G performance, even in major cities like Riyadh, with speeds far below expectations. One reviewer stated, "The worst globally: I have lived in many countries...nothing could have prepared me for how bad STC’s internet across Saudi Arabia is."

A significant number of reviewers report negative experiences with STC's customer service, describing staff as unhelpful, rude, and unresponsive. Some reviewers allege discriminatory treatment based on nationality. Others mention long wait times and unresolved issues. One reviewer shared, "I was openly discriminated for not being a 'Saudi'. It was my turn when I was told to sit and gentleman invited a Saudi to serve first."

Several reviewers complain about billing discrepancies, unexpected charges, and difficulties in obtaining refunds. Some allege fraudulent practices, such as unauthorized subscriptions. A reviewer stated, "STC is making customers fool. Its trap to attract customer by giving cash back and gift voucher. Once you take any broadband and post paid connection their sim card default purchase subscriptions from playstore."

Several customers reported issues with SIM cards, including rapid data depletion, SIMs not working, and fraudulent activity related to SIM card registration. One reviewer recounted, "Scam bought a sim from a stall beneath al safwa hotel Makkah my 5gb got finished within a day when i went to claim they didnt treat me right and said it was my mistake lol."